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Privacy policy

In short.....
We are committed to maintaining the confidentiality and security of your personal information. We do not sell,  rent, loan or share your details with any third party. Our goal is simply to  process your order as efficiently as possible.

Our website utilizes SSL (Secure Sockets Layer) security to protect personal information including name, address, and credit card information,  to ensure that we offer you, our customer, a secure online shopping experience.

In detail.....
This web site is owned and operated by "Coffee Buyers Online" and will be referred to as "We", "our" and  "us" in this Internet Privacy Policy. By using this site, you agree to  the Internet Privacy Policy of this web site ("the web site"), which is  set out on this web site page. The Internet Privacy Policy relates to  the collection and use of personal information you may supply to us  through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of  this Internet Privacy Policy at any time. This Internet Privacy Policy  is in addition to any other terms and conditions applicable to the web  site. We do not make any representations about third party web sites  that may be linked to the web site.

We recognise the importance of protecting the privacy of information  collected about visitors to our web site, in particular information that  is capable of identifying an individual ("personal information"). This  Internet Privacy Policy governs the manner in which your personal  information, obtained through the web site, will be dealt with. This  Internet Privacy Policy should be reviewed periodically so that you are  updated on any changes. We welcome your comments and feedback.

Personal Information
Personal information about visitors to our site is collected only when  knowingly and voluntarily submitted. For example, we may need to collect  such information to provide you with further services or to answer or  forward any requests or enquiries. It is our intention that this policy  will protect your personal information from being dealt with in any way  that is inconsistent with applicable privacy laws in Australia.

Use of Information
Personal information that visitors submit to our site is used only for  the purpose for which it is submitted or for such other retaled secondary  purposes, unless we disclose  other uses in this Internet Privacy Policy or at the time of collection.  Copies of correspondence sent from the web site, that may contain  personal information, are stored as archives for record-keeping and  back-up purposes only.

Disclosure
Apart from where you have consented or disclosure is necessary to  achieve the purpose for which it was submitted, personal information may  be disclosed in special situations where we have reason to believe that  doing so is necessary to identify, contact or bring legal action  against anyone damaging, injuring, or interfering (intentionally or  unintentionally) with our rights or property, users, or anyone else who  could be harmed by such activities. Also, we may disclose personal  information when we believe in good faith that the law requires  disclosure.

We may engage third parties to provide you with goods or services on our  behalf. In that circumstance, we may disclose your personal information  to those third parties in order to meet your request for goods or  services. For example, we would need to provide Australia Post with your name and address so they can deliver your order.

Security
We strive to ensure the security, integrity and privacy of personal  information submitted to our sites, and we review and update our  security measures in light of current technologies.  Unfortunately, no  data transmission over the Internet can be guaranteed to be totally  secure.

However, we will endeavour to take all reasonable steps to protect the  personal information you may transmit to us or from our online products  and services. Once we do receive your transmission, we will also make  our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services  related to our information systems are obliged to respect the  confidentiality of any personal information held by us. However, we will  not be held responsible for events arising from unauthorised access to  your personal information.

Cookies
Cookies are data that a Web site transfers to an individual's hard drive  for record-keeping purposes. Cookies, which are industry standard and  are used by most Web sites, including those operated by us, can  facilitate a user's ongoing access to and use of a site. They allow us  to customise the web site to your needs. If you do not want information  collected through the use of Cookies, there is a simple procedure in  most browsers that allows you to deny or accept the Cookie feature. But  you should note that Cookies may be necessary to provide you with some  features of our on-line services.

Access to Information
We will endeavour to take all reasonable steps to keep secure any  information which we hold about you, and to keep this information  accurate and up to date. If, at any time, you discover that information  held about you is incorrect, you may contact us to have the information  corrected.

In addition, our employees and the contractors who provide services  related to our information systems are obliged to respect the  confidentiality of any personal information held by us.

Links to other sites
We may provide links to Web sites outside of our web site, as well as to  third party Web sites.  These linked sites are not under our control,  and we cannot accept responsibility for the conduct of companies linked  to our website. Before disclosing your personal information on any other  website, we advise you to examine the terms and conditions of using  that Web site and its privacy statement.

Problems or questions
If we become aware of any ongoing concerns or problems with our web  sites, we will take these issues seriously and work to address these  concerns. If you have any further queries relating to our Privacy  Policy, or you have a problem or complaint, please contact us.

For more information about privacy issues in Australia and protecting  your privacy, visit the Australian Federal Privacy Commissioner's web site.